FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.
Advisories
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Fixes
Solution
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Workaround
No workaround given by the vendor.
References
History
Tue, 21 Jul 2026 00:00:00 +0000
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| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
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| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Mon, 20 Jul 2026 22:30:00 +0000
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| Metrics |
ssvc
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Mon, 20 Jul 2026 18:00:00 +0000
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| Description | FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue. | |
| Title | FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint | |
| Weaknesses | CWE-639 CWE-862 |
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| References |
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| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-07-20T21:42:07.963Z
Reserved: 2026-05-11T20:14:43.201Z
Link: CVE-2026-45295
Updated: 2026-07-20T21:41:56.023Z
No data.
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OpenCVE Enrichment
Updated: 2026-07-20T23:45:04Z